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Discover how we never settle for the status quo when it comes to creating real estate solutions for our clients.

Avaya - In It Together

Financial Restructuring and Transformation

01 The Opportunity

The Cushman & Wakefield global team was selected by Avaya to deliver a world-class, full-service global real estate strategy while balancing multiple stakeholder groups and changing workforce dynamics.

02 The Solution

Our team leveraged the power of our resources and brand to develop solutions that aligned with Avaya’s strategy. We augmented the account team with management consulting to lay the framework for a long-term site strategy. Cushman & Wakefield’s Portfolio Services Center (PSC) provided us with variable resources to plug critical gaps that Avaya was looking to eliminate. Additionally, we called on our C&W Services and mobility partners to address immediate needs – the deployment of the space planning function was critical to enable rapid site consolidation and downsizing modeling.

03 The Results

As a service provider, it was essential for Cushman & Wakefield to be flexible and responsive to meet the needs of the client as their business strategy changes. This responsibility was heightened due to the major restructuring underway. In this situation, the top priority was to continue to provide uninterrupted real estate services while carefully balancing the needs of all stakeholders: Avaya, vendors and Cushman & Wakefield account team.

Working together, we were able to not only to ensure uninterrupted real estate services, but to deliver a portfolio strategy that was aligned to Avaya’s restructuring objectives.

Initially, we spent a lot of time on operational tactics, which included coordinating resources and migrating technology from various departments and systems, then consolidating into a single repository. This allowed us easy access to the business drivers of the decision process. Leveraging site data, headcount numbers, site location analysis and a plethora of other information was fundamental in underpinning confident decision making to significantly reduce Avaya’s portfolio.

Workplace redesign was a top priority for Avaya - essential to attracting top talent and demonstrating Avaya’s culture, tools and capabilities to their clients. The new space has sophisticated designs and amenities, flexible workspaces, enhanced digital tools, and of course, incorporates Avaya’s latest phone and video conferencing solutions.

Due to the success of this assignment, Cushman & Wakefield received the “2018 Best Outsource Services Provider” at Avaya’s Supplier Days event held in Singapore.

MEET THE TEAM

Griffin Morrisey (image)
Griffin Morrisey

Sr. Director, Space Management, Planning and Occupancy
Raleigh, United States


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Sean Brookins (image)
Sean Brookins

Global Director, Facilities Management
Durham, United States


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STORIES

EMEA One
Ocean Network Express (ONE) • Global Supply Chain Solutions
The teams at Cushman & Wakefield worked with ONE to achieve their company vision.
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Confidential Government Client • Government
A confidential government client sought to craft an optimized footprint with the goal of saving U.S. taxpayer dollars.
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Citibank • Banking & Financial Services
Fostering a True Alliance Partnership
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Featured Services

Agency Leasing
Strategic agency leasing ensures that your investment yields high value and long-term tenants whether for a signature property or portfolio.
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Capital Markets
Our capital markets teams leverage an integrated suite of investor services to deliver strategies to solve complex real estate challenges.
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Project & Development Services
Our Project & Development advisors bring a long-term perspective that minimizes risk and drives value throughout design and construction.
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