India made rapid strides towards establishing itself as a key tech outsourcing/ offshoring market in the early part of the new millennium. However, the subsequent transformation of its services sector and its emergence as a value accretive, innovation engine for global industries has been nothing short of remarkable.
Operational excellence, product innovation and cost optimization are the new essences which have given a new set of wings to India’s continued dominance in the global offshoring industry, particularly the tech, financial and consulting segments. India continues to attract in greater numbers, global businesses to its shores, who are looking to tap into its vast workforce which is second to none when it comes to providing R&D capabilities across all conceivable domains. And, this is what has been the key behind making India a major destination for Global Capability Centres (GCCs)
In this report, we look closely at the Indian GCC industry, its evolution over the years, key drivers and how the industry is now driving strategic innovation for global corporations. We analyse top Indian cities which are at the core of the GCC ecosystem and visualise the synergies between specific industries and cities.
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