Business standards ensure Cushman & Wakefield remains a trusted business partner. We understand that not only are business standards good corporate governance but that ultimately they influence our long-term success.

Client Money Handling | COVID-19 Risk Assessment | Provision of Services | UK Tax Strategy

ATTUAZIONE DELLA DIRETTIVA 2006/123/CE

The page outlines the information required under in respect of the Legislative Decree 26th March 2010, no. 59. Implementation of Directive 2006/123 / EC services in the internal market Cushman & Wakefield in Italy.

The primary entities which deliver client services are: 

Sometimes we use other Cushman & Wakefield group entities to provide services. Details can always be found on the engagement letter that is issued by us or, if a different form of contract is used, in that contract.

Our services are governed by written terms and conditions agreed with clients. These contracts are, unless otherwise provided for, governed by Italian law and subject to the exclusive jurisdiction of the courts in Italy.

Contact

The registered office for the primary Cushman & Wakefield entities in Italy is Via Turati 16/18, 20121 Milano.

We can be contacted rapidly using the “contact us” link, by telephoning our registered office on 02637991, or by e-mailing any of our people at firstname.surname@cushwake.com.

Professional & Other Registrations

Real estate agency work and the provision of certain financial products and services is regulated in Italy. The details of our regulators and our register entries is set out below:

Insurance & Finance

Cushman & Wakefield is required to hold professional indemnity insurance, and our insurers are Liberty Mutual Insurance Company and others who can be contacted via Aon Risk Solutions, 122 Leadenhall Street, London EC3V 4AN. The territorial coverage is worldwide. 

We are registered for VAT and our registration number is: 

Cushman & Wakefield LLP, Italian Branch – 06159600961.

Cushman & Wakefield Asset Management Italy srl – 04723200962.

Cogest Retail srl - 02356350963.

Complaints

Cushman & Wakefield in Italy are committed to continuously improving the services provided to clients. To this end, the firms have developed a formal complaints procedure. To obtain a copy, email ‘Complaints.EMEA@cushwake.com’ or speak to your relationship contact at Cushman & Wakefield. 

In the event you do have a complaint, we ask that you contact the Partner in Charge of your engagement first. If you feel that is not appropriate or the response of the Partner in Charge is inadequate, please contact:

If you are not satisfied with the outcome of how we have handled your complaint, we will consider entering into other forms of alternative dispute resolution, such as mediation, with you.

UK Tax Strategy and Approach

The overall aim of Cushman & Wakefield’s tax policy is to support its business while mitigating tax risks and complying with rules and regulations in the jurisdictions in which Cushman & Wakefield operates. Download below to read in full.